Welcome to APEX ALIVE. Thank you for supporting our mission through your purchase. Every order helps us continue sharing the Gospel through music, worship, outreach, and media. Please review our shipping policy below.
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During product launches, promotions, holidays, or high-volume periods, processing times may be slightly longer. We appreciate your patience and understanding.
Shipping costs are calculated during checkout based on:
Any applicable shipping charges will be displayed before completing your purchase.
Estimated delivery times begin once your order has been shipped.
United States –
International Orders – Delivery times vary by country but typically range from: 7–21 Business Days
Please note that customs processing may extend delivery times in certain regions.
Once your order has shipped, you’ll receive a confirmation email containing your tracking number.
Tracking information may take up to 24 hours to become active after shipment.
We currently ship to most domestic and international locations.
If shipping is unavailable for your country or region, please contact us before placing your order.
International customers are responsible for any customs duties, import taxes, VAT, or additional fees charged by their local government.
These charges are not included in the purchase price or shipping cost.
Please ensure your shipping address is accurate before placing your order.
APEX ALIVE cannot be responsible for:
If an order is returned to us, additional shipping charges may apply before reshipping.
Once a package has been handed to the shipping carrier, delivery is managed by that carrier.
If your package appears delayed:
We’ll do our best to help resolve any shipping issues.
If your package arrives damaged:
We will work quickly to find the best possible solution.
If you have any questions regarding shipping or your order, please contact us through our Contact page.
